Shipping policy

Delivery area
We currently ship within France and the European Union only.

Carrier
Orders are shipped exclusively via Mondial Relay.

Processing time
Orders are prepared and dispatched within 48 business hours after payment confirmation.

Delivery time
Estimated delivery time is 3–5 business days once shipped.
Please note that delivery times may vary depending on destination and carrier delays.

Shipping costs
Shipping fees are calculated and displayed at checkout.

Tracking
Once your order has shipped, you will receive a tracking link via email.

Lost or delayed packages
If your order appears delayed or lost, please contact us at frensdesk@gmail.com, so we can assist you.